[vc_row full_width=”stretch_row_content_no_spaces”][vc_column][sanjose_banner banner_style=”style_6″ subtitle=”Do you have other questions?” top_gradient_color=”#3a3d4b” top_gradient_color_two=”#3a3d4b” bottom_gradient_color=”#3a3d4b” bottom_gradient_color_two=”#3a3d4b” title=”Frequently Asked Questions“][/vc_column][/vc_row][vc_row large_desctop_pt=”padding-lg-105t” large_desctop_pb=”padding-lg-65b” desctop_pt=”padding-md-50t” desctop_pb=”padding-md-50b” tablets_pt=”padding-sm-50t” tablets_pb=”padding-sm-50b” mobile_pt=”padding-xs-30t” mobile_pb=”padding-xs-30b”][vc_column el_class=”no-padd-right” css=”.vc_custom_1495089798832{padding-top: 15px !important;}” offset=”vc_col-lg-3 vc_col-md-3″][sanjose_text_block el_class=”padd-lg-35l” title=”F.A.Q.”][/sanjose_text_block][sanjose_faq_info text=”In-depth articles and videos” style_button=”modern” title=”KnowlEDge Base” button=”url:https%3A%2F%2Fswitchurls.com%2Fdocs|title:Visit%20Base||” link_color=”#3b55e6″ css=”.vc_custom_1546535972068{background-color: #e8f0f3 !important;}”][sanjose_faq_info text=”Quick video tutorials with tips and tricks for getting the most out of SwitchURLs.” title=”Videos” button=”url:%23|title:View%20Videos||”][/vc_column][vc_column width=”1/12″ offset=”vc_col-lg-1 vc_col-md-1 vc_hidden-sm”][/vc_column][vc_column offset=”vc_col-lg-8 vc_col-md-8″][sanjose_accordian items=”%5B%7B%22title%22%3A%22What%20is%20SwitchURLs%20Uptime%20Guarantee%22%2C%22text%22%3A%22The%20SwitchURLs%20Redirect%20service%20runs%20on%20MuliCloud%20technologies%20and%20is%20subject%20to%20a%2099.99%25%20uptime%20guarantee.%22%7D%2C%7B%22title%22%3A%22What%20happens%20if%20I%20go%20over%20the%20allotted%20redirects%20in%20my%20plan%3F%22%2C%22text%22%3A%22Your%20links%20will%20never%20stop%20serving%20clicks!%20%3Cbr%3E%20%5CnIf%20your%20account%20will%20go%20over%20the%20amount%20of%20redirects%20you%20have%20subscribed%20to%20then%20we%20will%20bill%20you%20a%20flat%20fee%20of%20%2410%20for%20each%20additional%201000%20redirects%20(pro%20rated)%22%7D%2C%7B%22title%22%3A%22Can%20I%20switch%20between%20plans%3F%22%2C%22text%22%3A%22Switching%20between%20plans%20is%20easy.%20You%20can%20do%20so%20within%20your%20account.%22%7D%2C%7B%22title%22%3A%22What%20is%20your%20cancellation%20%26%20refund%20policy%3F%22%2C%22text%22%3A%22SwitchURLs%20subscriptions%20can%20be%20canceled%20anytime.%20That%20said%20we%20bill%20your%20account%20at%20the%20beginning%20of%20each%20month%20for%20the%20upcoming%20month%2C%20Thus%20any%20payment%20you%20have%20already%20made%20will%20not%20be%20refunded%20and%20the%20your%20subscription%20will%20be%20terminated%20from%20the%20next%20billing%20cycle%20forward.%20If%20you%20have%20used%20more%20redirects%20than%20you%20have%20allotted%20in%20your%20plan%20-%20we%20will%20bill%20you%20for%20the%20over%20usage%20prior%20to%20terminating%20your%20account%20and%20marking%20your%20links%20inactive.%22%7D%2C%7B%22title%22%3A%22If%20I%20cancel%20my%20account%20-%20will%20my%20redirects%20keep%20working%3F%22%2C%22text%22%3A%22Your%20SwitchURLs%20redirect%20links%20will%20stop%20working%20at%20the%20end%20of%20the%20billing%20cycle%20on%20the%20month%20you%20have%20canceled.%22%7D%2C%7B%22title%22%3A%22Is%20there%20a%20character%20limit%20to%20my%20destination%20URLs%3F%22%2C%22text%22%3A%22No%20-%20you%20can%20add%20very%20long%20URLs%20that%20include%20all%20of%20your%20UTMs!%22%7D%2C%7B%22title%22%3A%22How%20often%20does%20SwitchURLs%20check%20the%20lively%20hood%20of%20my%20landing%20pages%3F%22%2C%22text%22%3A%22Our%20platform%20will%20check%20your%20landing%20pages%20are%20alive%20and%20well%20prior%20to%20delivering%20each%20click!%22%7D%5D”][/vc_column][/vc_row]